New Call Center in Tempe, Arizona

Hello world! We just couldn’t wait till Friday, hence today being Thursday, to share some great and exciting news! We are opening a new comprehensive call center in Tempe, AZ, which will expand its Phoenix regional base and employ an additional 250 to 300 people, creating new jobs in the Greater Phoenix region.

Our existing Phoenix call center has been successful for Direct Energy and is bursting at the seams,” said Eddy Collier, president, Direct Energy Services. “Our new call center is being expanded to cover call taking for our very large Residential Energy business, allowing us to offer a wide range of products and services in one location for the benefit of our customers.”

The new call center will allow us to better meet all the energy needs our of services, business and residential consumers.

“The new call center shows Direct Energy’s commitment to harnessing our energy expertise to make a difference in Arizona among the community, the people we serve, and our employees while also intending to grow our business and footprint in the state through enhanced retail market competition,” said Steven Murray, president, Direct Energy Residential.

Direct Energy worked with the Arizona Commerce Authority and the Greater Phoenix Economic Council to understand the positive business value and the qualified and educated workforce that the Greater Phoenix region offers. The new call center is expected to provide a $7 million capital investment to the region.

Direct Energy‘s expansion in Arizona speaks to the state’s advantageous business operating environment and national competitiveness,” said Sandra Watson, president and CEO, Arizona Commerce Authority.  “We look forward to continuing our strong working relationship with Direct Energy, assisting the company as it increases its operations, invests capital in our state, and creates hundreds of jobs for Arizonans.”

“As a community, we’ve worked hard to improve the region’s competitiveness and spur job creation,” said Jim Lundy, Chairman of GPEC’s Board of Directors and CEO of Alliance Bank of Arizona. “Direct Energy’s investment in Greater Phoenix is testament to our success as we’ve built a robust business landscape and a strong, capable workforce – both of which were a major factor in the company’s choice of Tempe over other competitive markets like Dallas and Tulsa.”

“We are thankful Direct Energy has selected Tempe as the place to expand its customer care center,” Tempe Mayor Mark Mitchell said.  “In addition to bringing hundreds of new jobs and opportunity to our city, Direct Energy has a proven track record of community support in the region.”

We will move into our new digs in February and hopefully fully function by the end of March/beginning of April 2013.

We are also now hiring! For applications click here! And don’t miss us at the National Career Fair in Phoenix on Monday, January 21 at the Phoenix Airport Marriott at 1101 North 44th Street from 11 a.m. – 2 p.m.